Frequently Asked Questions

Everything you need to know about shopping with The Bookmark.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may have varying fits.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At The Bookmark, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.